ONLINE CUSTOMER SERVICE (HEAD OFFICE)

Windsor Smith shoes store

Windsor Smith are an Australian National Company that has the Hottest Fashion Footwear available all year round for Men and Women and their Online Store is seeking a Customer Care Operator to provide our customers with quality service and care.

You will be a motivated and determined individual who will be responsible for ensuring customers enquiries are dealt with timely and efficient manner.

Responsibilities include:

  • Quality Customer Service
  • Respond to inbound call
  • Assisting Customers with advice and ordering processing
  • Proposing solutions to customer problems
  • Confident and sound understanding of company policies and procedures
  • Processing Internet Orders
  • Ad hoc administrative tasks
  • Assisting Online Store when required

To be successful in the role you must possess:

  • High organisational skills
  • Customer service experience required
  • Ability to multi task in a fast paced environment
  • Online experienced favorable
  • Confident communication skills - verbal and written
  • Motivation and a desire to exceed what is expected

Only short listed applications will be contacted.

Position is based in TULLAMARINE

Apply Now

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